Context HelpIf you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A popup will open. It offers elaborate information about all the actions that you can perform on the page in question. Each popup appears on the very same page so that you can swiftly return to your work.
Video TutorialsWe have a wide assortment of video tutorials explaining how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step educational video clips.
F.A.Q.If you can't find the solution you are looking for, take a peek at our comprehensive Frequently Asked Questions section, which comprises questions asked by real persons and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new Q&A's so as to encompass all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't discover the solution you need in the Frequently Asked Questions section either, we have a excellent team of tech support engineers available 24/7/365 and ready to help you with any question. Each support ticket you submit will be answered in less than 1 hour (the average trouble ticket response time being only 20 minutes), so you won't have to wait a long time to get your question answered.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 79352
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com